Refund policy
Refund Policy for EddieJumps.Net
Thank you for shopping with us! We strive to provide you with high-quality jump ropes and related products. Please review our refund policy below:
General Policy
- Unused Products: We accept returns on unused products within 30 days of the purchase date. Items must be in their original packaging, unwashed, and unworn.
- Condition Check: All returned products will be inspected upon receipt. If the product shows signs of use or damage, we reserve the right to deny the return or issue a partial refund.
Clothing
- No Refunds or Exchanges: Please note that all clothing items are final sale. We do not accept returns or exchanges on any clothing products.
How to Initiate a Return
- Contact Us: To initiate a return, please contact our customer service team at [your contact email] with your order number and the reason for the return.
- Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure that your return reaches us.
- Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-14 business days and credited back to your original payment method.
Contact Us
If you have any questions regarding our refund policy or your order, please reach out to us at hello@eddiejumps.net
Thank you for choosing EddieJumps.Net ! We appreciate your business.